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FREQUENTLY ASKED QUESTIONS
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What services does Belleza e Bienestar Spa offer?We offer a variety of premium beauty and wellness treatments, including facial harmonization, deep tissue relaxing massages, body wraps, specialized facials, and beauty salon services. We also carry top-quality beauty products.
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Do I need to make an appointment?Yes, we highly recommend making an appointment to ensure availability, especially during busy times. You can easily schedule online or by calling our spa. To Schedule online https://www.bbspa.mx/services. call us: +52 (646) 204 1481
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How far in advance should I book my appointment?We suggest booking at least 24 hours in advance, but booking a week ahead is best for peak times and popular treatments.
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What should I expect during my first visit?On your first visit, our friendly staff will welcome you, guide you through our services, and ensure you are comfortable. You may be asked to complete a brief consultation to help us customize your treatment.
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Do you offer gift cards?Yes! We offer gift cards that can be used for treatments, products, or packages. Gift cards can be purchased in-store or online. https://www.bbspa.mx/gift-card
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What is the Beautiful regenerating cream?The Beautiful regenerating cream is a unique product designed to rejuvenate and balance your skin. To determine the right intensity level, please click on this link https://www.bbspa.mx/quiz-find-intensity or consult with one of our specialists who can assist you in choosing the best option for your skin’s needs, at 646 204 1481.
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What is the cost of your services?Our services range in price depending on the treatment you choose. We offer a detailed list of services and pricing on our website, or you can call for specific information. please visit this page https://www.bbspa.mx/services
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What should I wear during my treatments?For massages, we recommend comfortable clothing or a robe, which we will provide. For facials, you will be draped with a towel for privacy. For other treatments, your therapist will guide you on what’s appropriate.
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Are your services suitable for sensitive skin?Yes, many of our treatments are suitable for sensitive skin. If you have specific concerns, please inform our staff before your treatment, and we will tailor the service to your needs.
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Do you offer packages or memberships?Yes, we offer special treatment packages and memberships for regular visits. These options help you save on services while enjoying consistent care. Please ask us about our current packages.
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Do you provide post-treatment care instructions?Absolutely! After your treatment, we’ll provide you with clear instructions on how to care for your skin or body to ensure the best results.
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What should I do if I need to cancel or reschedule my appointment?If you need to cancel or reschedule, we ask that you provide at least 24 hours’ notice to avoid a cancellation fee. You can contact us by phone or email to make changes.
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Are your products safe for all skin types?Our products are carefully selected to cater to a wide range of skin types, but if you have sensitive skin or specific allergies, we recommend discussing your concerns with our staff before using any product
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Do you offer group bookings or spa parties?Yes, we offer group bookings for spa parties, bridal showers, and other events. Please contact us in advance to arrange a customized experience for your group
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Are your therapists licensed or certified?Yes, all of our therapists are licensed and certified in their respective fields, ensuring the highest standard of care and professionalism.
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Do you provide any discounts or promotions?We frequently offer promotions and discounts on services or products. Be sure to check our website or subscribe to our Instagram page to stay updated on the latest deals.
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Where are you located?Our spa is located in the Macroplaza del Mar, on Carlos Pachecho 612, 22895, in Ensenada, Baja California Mexico, and we proudly serve the surrounding areas as well.
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